Expanding Specialist Access
When Minutes Matter

ReasonTele was founded with a clear mission: ensure that no patient waits hours for a specialist consultation that could happen in minutes — whether that is a neurologist for acute stroke, a psychiatrist for a behavioral health crisis, a cardiologist for a complex arrhythmia, or a pulmonologist for ventilator management.

The Challenge

A Specialist Shortage That's Getting Worse

Most hospitals lack 24/7 on-site coverage across critical specialties. Over 70% of emergency departments have no on-site psychiatry. Rural and community hospitals often lack neurology, cardiology, pulmonology, and infectious disease specialists entirely. When a patient needs a specialist consult, ED physicians resort to phone calls, pagers, and manual coordination that can take hours.

The consequences are measurable. Behavioral health patients board in the ED for 24 hours or more awaiting psychiatric evaluation. Stroke patients miss the critical tPA window because no neurologist is available. Cardiology, pulmonology, and nephrology consults are delayed until the next business day.

The specialist shortage is widening across every service line. The Association of American Medical Colleges projects a shortfall of up to 124,000 physicians by 2034, with the greatest gaps in surgical specialties, psychiatry, and neurology. Hospitals need a scalable solution — not more recruiters.

70%

of EDs lack on-site specialist coverage

24+ hrs

average behavioral health ED boarding time

124K

projected physician shortfall by 2034

3-5%

of stroke patients currently receive tPA

Traditional vs. ReasonTele

Phone calls & pagersOne-click digital request
Manual coordinationAutomated dispatch
45-90 min response<15 min response
Manual documentationAI-generated notes
Phone callbackDirect to EMR
No SLA trackingReal-time dashboards
Our Solution

One Platform for Every Specialty

ReasonTele provides hospitals with on-demand access to board-certified specialists across neurology, psychiatry, cardiology, pulmonology, infectious disease, nephrology, and general medicine — all through a single, purpose-built teleconsult platform.

When a consult is needed, the request is dispatched automatically to the right specialist — no phone calls, no pagers, no manual coordination. Specialists connect via HIPAA-compliant video within minutes, conduct the evaluation using integrated clinical tools, and generate documentation with our AI-powered scribe.

The result: response times under 15 minutes, reduced ED boarding, improved door-to-needle times for stroke, faster consults across every service line, and a sustainable model for hospitals that cannot staff full-time specialists.

Our Journey

Building the future of multi-specialty teleconsultation.

2023

Founded

ReasonTele founded with a mission to solve the specialist access gap in emergency departments nationwide.

2024

Platform Launch

Launched the multi-specialty teleconsult platform with telestroke and telepsychiatry as initial service lines.

2024

AI Scribe

Released ReasonNotes AI clinical scribe, reducing documentation time from 20 minutes to under 3 minutes per consult.

2025

Full Multi-Specialty

Expanded to 7+ specialties including telecardiology, telepulmonology, infectious disease, and nephrology.

2025

EMR Integration Suite

Launched HL7v2, FHIR R4, and native ReasonEMR integrations with support for Epic, Cerner, and MEDITECH.

2026

Nationwide Coverage

Serving hospitals across the country with 24/7/365 specialist coverage and sub-15-minute response times.

Our Values

The principles that guide every decision we make.

Patient-Centered

Every design decision starts with the patient. We measure success by reduced boarding times, faster door-to-needle metrics, improved dispositions, and better clinical outcomes across all specialties.

Clinician-Friendly

Technology should reduce burden, not add to it. Our platform is designed to fit into existing clinical workflows with minimal friction, minimal training, and maximum efficiency.

HIPAA-First

Security and compliance are not afterthoughts. They are foundational to our architecture, our processes, and our culture. Every feature is built with PHI protection as a first-class requirement.

Evidence-Driven

We track outcomes, measure performance, and use data to continuously improve both our platform and our customers' teleconsult operations. Every decision is backed by metrics.

Leadership Team

Our team combines deep clinical expertise with healthcare technology experience to build a platform that works the way clinicians actually work.

DSC

Dr. Sarah Chen

Chief Executive Officer

Board-certified psychiatrist with 15 years of emergency and consultation-liaison experience. Former medical director of a 12-hospital multi-specialty teleconsult program covering psychiatry, neurology, and cardiology.

Teleconsult Program DesignRegulatory ComplianceMulti-Specialty Operations
MT

Marcus Thompson

Chief Technology Officer

Healthcare technology architect with deep expertise in HIPAA-compliant systems, real-time video infrastructure, and clinical workflow automation. Previously led engineering at two health-tech startups.

HIPAA ArchitectureReal-Time VideoCloud Infrastructure
DJO

Dr. James Okafor

Chief Medical Officer

Emergency medicine physician and clinical informaticist specializing in multi-specialty teleconsult integration, quality metrics, and evidence-based program design across neurology, psychiatry, and critical care.

Clinical InformaticsQuality MetricsEM Operations
RN

Rachel Nguyen

VP of Product

Product leader with a decade of experience building clinical software. Previously led product at two health-tech companies focused on ED operations, specialist workflow optimization, and clinical decision support.

Clinical UXProduct StrategyHealthcare SaaS
DP

David Park

VP of Engineering

Full-stack engineer specializing in HIPAA-compliant cloud infrastructure, HL7/FHIR interoperability, and high-availability distributed systems. AWS Solutions Architect certified.

HL7/FHIRAWSDistributed Systems
DLM

Dr. Lisa Martinez

VP of Clinical Operations

Clinician leader who has built and managed multi-specialty teleconsult programs serving over 50 hospitals across multiple states. Expert in provider credentialing, SLA management, and quality assurance.

Program OperationsCredentialingSLA Management

Join Us in Transforming Specialist Access

Whether you are a hospital looking for multi-specialty teleconsult coverage, a specialist interested in joining our network, or a health system seeking a partner for your teleconsult program — we would love to hear from you.