Teleconsult Solutions

for Every Specialty

From acute stroke evaluation to behavioral health crisis intervention, ReasonTele delivers on-demand specialist access across six core service lines. Every solution is backed by HIPAA-compliant video, AI-powered documentation, SLA monitoring, and seamless EMR integration — enabling community hospitals to provide tertiary-level care without the overhead of full-time specialty staffing.

Six Specialty Solutions

One Platform

Each solution is purpose-built with specialty-specific clinical workflows, intake forms, scoring tools, and documentation templates. Deploy one service line or all six — the platform scales to match your needs.

How Our Solutions Work

Every consult follows a structured four-step workflow designed to minimize time-to-specialist, maximize clinical quality, and automate documentation. The process is identical across all specialties — only the clinical tools change.

1

Consult Request

An ED nurse or physician initiates a consult request through ReasonTele. Patient demographics, chief complaint, and relevant clinical data are captured in a structured intake form tailored to the requested specialty.

2

Smart Dispatch

Our intelligent dispatch engine routes the request to the best available specialist based on service line, licensure, response history, and current workload. Escalation chains activate automatically if the primary specialist does not respond within the configured SLA window.

3

Video Evaluation

The specialist connects via HIPAA-compliant video with integrated clinical tools. NIHSS scoring for telestroke, mental status exam templates for telepsychiatry, ECG review for telecardiology — specialty-specific workflows are built directly into the video experience.

4

Documentation & Delivery

ReasonNotes AI scribe generates a structured consult note during the encounter. The specialist reviews and approves it, then the note is automatically delivered to the requesting facility via EMR integration, FHIR API, or secure fax.

Outcomes That Matter

ReasonTele is measured by the clinical and financial outcomes it delivers. These metrics represent aggregate performance across our network of partner hospitals and specialist groups.

<15 min
Average specialist response time

From consult request to live video with a board-certified specialist

40%
Reduction in unnecessary transfers

Patients treated locally with specialist guidance instead of costly transfers

85%
Documentation time saved with AI scribe

From 15-20 min per note down to under 3 min with ReasonNotes

$2.4M
Average annual savings per health system

Transfer cost avoidance, reduced boarding, and improved throughput

98%
Clinician satisfaction rating

Across all specialties and facility types in post-consult surveys

24/7/365
Coverage across all specialties

No coverage gaps, holidays included, with SLA-backed response times

Why a Multi-Specialty

Platform Wins

Most teleconsult vendors specialize in a single service line — typically telestroke or telepsychiatry. This forces hospitals to manage multiple vendor relationships, multiple platforms, multiple billing integrations, and multiple training programs. ReasonTele consolidates all specialty teleconsult operations into a single platform with unified dispatch, documentation, and analytics.

The result: lower total cost of ownership, faster specialist onboarding, consistent clinical workflows across all service lines, and a single pane of glass for operations teams to monitor performance and compliance.

Single platform for all specialty teleconsults
Unified dispatch engine with cross-specialty escalation
Consistent documentation standards across all service lines
One integration per EMR instead of six
Consolidated SLA monitoring and compliance reporting
Reduced vendor management overhead and contract complexity
Cross-trained operations staff with a single training program
Volume-based pricing across all specialties

Ready to Transform Your Specialist Access?

Whether you need coverage for a single service line or a full multi-specialty teleconsult program, ReasonTele scales to meet your needs. Schedule a demo to see how our platform delivers sub-15-minute specialist response times, AI-powered documentation, and measurable clinical and financial outcomes.

Schedule a Demo