Enterprise-Grade Security
for Healthcare
Every layer of ReasonTele is designed, built, and operated to meet the strictest healthcare security and compliance requirements.
Compliance Certifications
HIPAA Compliant
Full compliance with HIPAA Privacy, Security, and Breach Notification Rules. Annual risk assessments and workforce training.
SOC 2 Type II
Annual audit by an independent third party covering security, availability, and confidentiality.
BAA Available
Business Associate Agreement executed with every customer. No additional fees, no delays.
HITRUST CSF Aligned
Aligned with HITRUST Common Security Framework controls for standardized healthcare information protection.
Technical Security
Defense in depth across encryption, authentication, infrastructure, video, and monitoring.
Encryption
Authentication & Access
Infrastructure
Video Security
Audit & Monitoring
Data Handling
No Client-Side PHI Storage
PHI is never stored on client devices. Browser renders data in real time from encrypted APIs.
Configurable Retention
Data retention policies configurable per customer. Default: 7 years for clinical records.
Contract Termination
All data securely deleted within 60 days. Certificate of destruction provided.
No Secondary Use
ReasonTele does not mine, analyze, aggregate, or sell PHI for any secondary purpose.
Backup & Recovery
Automated backups with 35-day retention and point-in-time recovery. AES-256 encrypted.
Data Residency
All PHI stored and processed within the continental United States.
Responsible Disclosure
If you discover a potential security vulnerability, please report it responsibly.
Report to: security@reasontele.com
Response time: Acknowledged within 2 business days, assessed within 5.
Safe harbor: No legal action against good-faith researchers.
Security Questions? Let's Talk.
Our security team is available to walk through our controls, share audit reports under NDA, and complete your vendor security questionnaire.